Avonmere Care Home

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Reviews about Avonmere Care Home

• Jemma Smith

  25.09.2018
  ★ ☆ ☆ ☆ ☆
  It is with deep sadness to write this review. I had such high hopes for Avonmere and what they health care group would bring to the local
  Community. All I can now say is that Avery on the outside looks amazing but underneath the surface it is a very different story. The management are shocking, no support for staff that are working so hard, only interested in getting people through the door, happy to let others be in the fire line for their mistakes. The enthusiasm from staff is driven out of them by the long hours and no praise for the amazing job they do. A hotel with care - this is the Moto for Avonmere but couldn’t be further from the truth. Residents are sold a product that feels them with hope for their later stages of life but once they are through the door Avonmere does not deliver. No activities for the residents that stimulate and engage residents, memory care resident isolated and left bored, staff with no appropriate training to cater for residents needs, lack of equipment, management that have no respect from the staff. There are some staff at Avonmere that are fantastic and go above and beyond their job role from the moment they walk through the door to the moment they leave, their residents needs are top of their priority but sadly these staff are leaving as the demands on paperwork being completed take up so much of their time and they are then reprimanded when paperwork is not completed. The lack of support and praise from management leaves them thinking why do I bother.
  All I can say is I am very disappointed and would never put a loved one into Avonmere care home.

About averyhealthcare.co.uk

Care, Companionship & Fun | Care Homes | Avery Healthcare
Care homes & retirement homes that are vibrant, companionable and fun. Communities where the well-being of each and every resident is our motivation

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